At Nevis, our customers come first. Most orders arrive within 7 to 25 business days depending on your location. We also offer free shipping on orders over a certain amount. Once your order ships, you will receive a tracking number so you can follow your package every step of the way.

Absolutely! We want you to feel confident and informed. As soon as your order is shipped, we’ll send you a tracking number so you can see exactly where your package is.

Your satisfaction is our priority. If your item arrives damaged or is not what you ordered, please contact us within 7 days. We will work quickly to resolve the issue and make it right. Because you deserve the best!

We want you to love what you buy. If you’re not completely happy, please reach out within 7 days of receiving your order to discuss a return or exchange. Return shipping may be your responsibility unless the item is faulty.

We process orders quickly to ensure fast delivery. If you need to cancel or change your order, please contact us within 24 hours. Changes can only be made before the order is shipped. If your order has already shipped, you may still request a return in accordance with our return policy.

Absolutely! At Nevis, your security is our top priority. We use trusted payment gateways with advanced encryption to keep your personal and payment information safe and confidential.

Your happiness matters to us! Please email us anytime at hi.nevis.store@gmail.com or message us through our website. We’re here to answer your questions and help you with anything you need.